Welcome to Oak Tree Shutters, where every step of the customer journey is delivered with care, precision, and dedication to excellence. Join us as we take you behind the scenes, offering an exclusive glimpse into the meticulous process that sets our plantation shutters apart.
From Enquiry to Precision Measurement
It all begins with a customer’s enquiry, where our commitment to exceptional service shines through. We listen attentively to our customers’ needs and preferences, identifying their pain points and identifying if shutters are the right option. We then talk through the investment fees ensuring we provide expert advice and personalised recommendations.
Once the perfect design is chosen, we spring into action. Precision technical measurement is crucial, and we leave nothing to chance. We meticulously measure every window, ensuring a perfect fit for each shutter. You’d be surprise the difference in measurements of windows and doors that appear identical to the eye.
Technical Drawings and Pre-Construction Phase
With measurements in hand, we bring the vision to life through detailed technical drawings. These blueprints serve as a roadmap for our manufacturing process, guaranteeing accuracy and consistency in every shutter we produce.
As we enter the pre-construction phase, our commitment to quality continues when the finished shutters are delivered to us. Each component is carefully inspected, and only the finest materials are selected for our shutters. From high quality thermodynamic materials to the precision-engineered hardware, every detail is scrutinised to meet our exacting standards.
Equipment Preparation and Installation Process
On installation day, we arrive punctually, ready to transform your space with our bespoke shutters. The process is seamless, with minimal disruption to your home. We work diligently; cleaning as we go and ensuring that every shutter is installed with the same level of craftsmanship and attention to detail that defines our brand.
As the shutters are constructed on site, the customer vision begins to take shape and our installation team prepares for the final phase of the journey. Equipped with specialist tools and years of expertise, we approach each installation with precision and care.
After Sales Care and Ongoing Support
Our commitment to excellence doesn’t end with installation. We pride ourselves on providing excellent after-sales care and ongoing support to our customers. Whether it’s routine maintenance or addressing any concerns that may arise during daily use, our dedicated team is always here to ensure your complete satisfaction.
Conclusion
At Oak Tree Shutters, we actively create exceptional plantation shutters, combining design with precision installation. Throughout our customer’s journey, our passion for quality and craftsmanship shines through. Moving right the way through the initial inquiry to final installation, our commitment remains a constant theme. We invite you to experience firsthand the Oak Tree Shutters difference.
Thank you for accompanying us on this behind-the-scenes journey. We eagerly anticipate welcoming you into the Oak Tree Shutters family and enhancing your space with our beautiful plantation shutters.