Frequently Asked Questions
Click the Facebook link above to discover shutter costs for your windows and doors. Additionally, watch the November 8, 2023, video to learn how to measure for shutters and maximize your investment.
Our base of operations is Droitwich in the West Midlands. Moreover, we also cover Worcester, Kidderminster, Halesowen, and surrounding areas.
Furthermore, we will also travel outside of the area for larger projects. For instance, we have ongoing projects in North Wales, Chester, Gloucester, and Swansea.
Typically, customers seek access for cleaning window openers or glazing. Consequently, we always install hinged shutter panels to allow easy access to the windows and doors behind them.
All of our products come with manufacturers warranties, ensuring peace of mind for our customers. Additionally, we are contactable for aftersales support.
Moreover, we offer support in terms of care, cleaning, and adjustment using the following:
We take tremendous pride in delivering bespoke plantation shutters for windows, patio, and bi-folding doors.
Furthermore, we are proud to be a local family company with high standards of design, fitting, and customer service. Moreover, the person you meet with to discuss your design brief will be the same person who will fit your beautiful shutters.
This ensures you have a continuous open line of communication with a person who understands your specific needs.
Additionally, we understand that paying 70% of the total cost of your shutters before fitting can be daunting. Particularly when it can sometimes take up to 10-12 weeks for your shutters to arrive.
Rest assured, we’re always contactable for any questions, and we also keep you regularly updated with the progress of your order.
Currently, we don’t provide credit or managed payment services.
We’re exploring these options in 2024.
Once you’ve chosen shutters and we’ve received technical drawings, we require a 70% deposit.
The remaining balance is due during the fitting week, typically 10-12 weeks after ordering.
Additionally, our VIP express delivery service shortens the delivery time to 4-6 weeks. weeks.
International manufacturers, key players in the global plantation shutter market, produce most of our shutter products.
You’ll get competitively priced shutters with a 10-12 week lead time, including shipping in large containers worldwide.
We offer the option for you to opt for our VIP express service for faster delivery in 4-6 weeks, using Air Freight. However this does come at an additional cost.
Shutters are not designed as a blackout solution.
They are designed to provide style and simple elegance while managing heat and light in the home.
The very small amount of light bleeding around the edges, is far less than standard curtains or blinds.
The link to our Terms and Conditions can be found on the homepage under our company address or by following the link above.
